TikTok Shop product reviews API
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TikTok Shop product reviews API

Customer reviews of a product, newest first: rating, text, photos, the reviewer's masked name and the variant bought.

GET /v1/tiktok/shop/product/reviews

GET /v1/tiktok/shop/product/reviews

Customer reviews of a product, newest first: rating, text, photos, the reviewer's masked name and the variant bought. 5 a page. The first page is always available; later pages depend on TikTok accepting the exit and answer upstream_blocked (free) when it does not.

  • Cost: 1 credit
  • Cache: Results are kept up to 30 days; send max_age_days to reuse them for free.
  • Timeout: A request still running after about 25 seconds answers 202 with a job to poll (Batch and jobs).

Parameters#

NameTypeRequiredDescription
urlURLone ofProduct URL (tiktok.com/shop/pdp/...). Accepted hosts: tiktok.com.
idstringone ofProduct id. Also accepted as product_id.

Send at least one of url, id. If you send several, the first listed is used and the rest are ignored.

Every request also accepts:

  • cursor: the cursor from the previous page (Pagination).
  • region: two-letter country code for results that vary by country. Changing it restarts the cursor chain.
  • trim: true for a smaller response without null fields and extra.
  • raw: true to also get the platform's original object as raw.
  • max_age_days: accept a cached result up to this many days old, for 0 credits (Caching).

Example request#

Set your key in the environment first (see Authentication).

1curl -G "https://api.socialscrape.dev/v1/tiktok/shop/product/reviews" \2  -H "x-api-key: $SOCIALSCRAPE_API_KEY" \3  --data-urlencode "id=1729527313880355335"

Example response#

This is a sample from a recorded response, lists and long text are shortened, other people's names and handles are replaced. Status 200.

200 OKSample response
1{2  "ok": true,3  "credits_charged": 1,4  "credits_remaining": 4999,5  "cached": false,6  "cached_at": null,7  "request_id": "req_4f7978c0f0b90af971c99488",8  "data": {9    "object": "list",10    "items": [11      {12        "object": "review",13        "platform": "tiktok",14        "id": "7660539805688432398",15        "product_id": "1729527313880355335",16        "author": {17          "id": "1000000001",18          "handle": "sample_user",19          "name": "Sample User",20          "url": null,21          "avatar_url": null,22          "verified": false23        },24        "rating": 5.0,25        "text": "More straight, more healthy than ever, peaceful mind, my stress levels decreased ,my metabolism increased, the taste is super good and very good I drink this every morning",26        "published_at": "2026-07-09T14:46:53.879000Z",27        "image_urls": [28          "https://p16-oec-general-useast5.ttcdn-us.com/tos-useast5-i-omjb5zjo8w-tx/f5b82851a1b543ff872a73700e4cf261~tplv-fhlh96nyum-crop-webp:300:300.webp?dr=12190&t=555f072d&ps=933b5bde&shp=8dbd94bf&shcp=607f11de&idc=useast5&from=2378011839",29          "https://p16-oec-general-useast5.ttcdn-us.com/tos-useast5-i-omjb5zjo8w-tx/e75847bde2204701949178ffbf5e7eaf~tplv-fhlh96nyum-crop-webp:300:300.webp?dr=12190&t=555f072d&ps=933b5bde&shp=8dbd94bf&shcp=607f11de&idc=useast5&from=2378011839",30          "https://p19-oec-general-useast5.ttcdn-us.com/tos-useast5-i-omjb5zjo8w-tx/359ea5145d214bbeb3fcd1735cedeec1~tplv-fhlh96nyum-crop-webp:300:300.webp?dr=12190&t=555f072d&ps=933b5bde&shp=8dbd94bf&shcp=607f11de&idc=useast5&from=2378011839"31        ],32        "extra": {33          "country": "US",34          "incentivized": false,35          "sku_id": "1729527298861535751",36          "variant": "1 Bottle",37          "verified_purchase": true38        }39      },40      {41        "object": "review",42        "platform": "tiktok",43        "id": "7482104071576258346",44        "product_id": "1729527313880355335",45        "author": {46          "id": "1000000001",47          "handle": "sample_user",48          "name": "Sample User",49          "url": null,50          "avatar_url": null,51          "verified": false52        },53        "rating": 4.0,54        "text": "Rendimiento: Gomitas para relajar el cuerpo y también te ayuda a adelgazar y te quita la ansiedad son muy eficaz en muchas ocasiones de tristeza",55        "published_at": "2025-03-15T18:25:28.947000Z",56        "image_urls": [57          "https://p16-oec-general-useast5.ttcdn-us.com/tos-useast5-i-omjb5zjo8w-tx/c4bad11c1a894ef69203d19d6da28d5e~tplv-fhlh96nyum-crop-webp:300:300.webp?dr=12190&t=555f072d&ps=933b5bde&shp=8dbd94bf&shcp=607f11de&idc=useast5&from=2378011839",58          "https://p16-oec-general-useast5.ttcdn-us.com/tos-useast5-i-omjb5zjo8w-tx/c86bc5f38baa44bc8438d55d722e9cf5~tplv-fhlh96nyum-crop-webp:300:300.webp?dr=12190&t=555f072d&ps=933b5bde&shp=8dbd94bf&shcp=607f11de&idc=useast5&from=2378011839",59          "https://p16-oec-general-useast5.ttcdn-us.com/tos-useast5-i-omjb5zjo8w-tx/7e037be211964bfea50fde0c48e50e77~tplv-fhlh96nyum-crop-webp:300:300.webp?dr=12190&t=555f072d&ps=933b5bde&shp=8dbd94bf&shcp=607f11de&idc=useast5&from=2378011839"60        ],61        "extra": {62          "country": "US",63          "incentivized": false,64          "sku_id": "1729527298861535751",65          "variant": "1 Bottle",66          "verified_purchase": true67        }68      }69    ],70    "cursor": "eyJwIjoyfQ",71    "has_more": true,72    "parent": null73  },74  "cursor": "eyJwIjoyfQ",75  "has_more": true76}

Response#

A list of Review objects in data.items, with data.cursor and data.has_more.

See Data models for every field. The envelope around data is described in Responses.

Errors#

Failures are free: credits_charged is 0. Branch on error.code, never on the message.

CodeHTTPRetryMeaning
invalid_params400noA parameter is missing, unknown or has the wrong type.
unsupported_url400noThe URL is not one this endpoint accepts (wrong platform or form).
not_found404noThe platform says this profile, post or item does not exist.
upstream_blocked503yesThe platform blocked this fetch; retry (a fresh exit is used).

Every request can also fail with the account and platform errors listed on the Errors page.

Example error:

1{2  "ok": false,3  "error": {4    "code": "upstream_blocked",5    "message": "The platform blocked this fetch; retry (a fresh exit is used).",6    "retryable": true7  },8  "credits_charged": 0,9  "request_id": "req_b1fc13cc2608d1865fc7d66e"10}